Our Services

Comprehensive NEPT Services

We deliver comprehensive NEPT solutions, providing reliable patient transport services in Victoria that support safe medical travel, coordinated transfers, and comfortable journeys for patients, families, and healthcare providers.

Event Standby

We provide professional event standby medical transport support, ensuring rapid response, patient safety, and on-site readiness for planned events. Our trained medical team is strategically positioned throughout your event, ready to act the moment it matters most. From risk assessment and pre-event planning to real-time emergency response, we give event organisers complete peace of mind. Whether it’s a large public gathering, sporting event, or private function, our fully equipped vehicles and experienced crew ensure every attendee is in safe hands from start to finish.

High Acuity Transport Service (HATS)

Our high acuity transport service delivers advanced patient care, specialised equipment, and trained crews for complex non-emergency medical transfers. Designed for patients with higher medical needs, our HATS team combines clinical expertise with purpose-built vehicles to ensure safe, monitored transport every step of the way. We work closely with hospitals, specialists, and families to coordinate seamless transfers that prioritise patient comfort and continuity of care. When the stakes are higher, you can trust our experienced crew to deliver the standard of care your patients deserve.

Low & Medium Stretcher Transport

We offer low and medium-stretcher transport services, ensuring safe positioning, smooth transfers, and comfortable medical travel for patients. Our specially equipped vehicles and skilled transport crews are trained to handle a wide range of mobility needs with care and precision. From hospital discharges and inter-facility transfers to specialist appointments, we make every journey as safe and stress-free as possible. With attentive patient handling and reliable scheduling, families and healthcare providers can count on us to deliver consistent, dignified transport tailored to each patient’s individual requirements.

Sedan Transport

Our sedan transport service provides discreet, comfortable non-emergency medical travel for ambulatory patients attending routine healthcare appointments. Ideal for patients who are mobile but require reliable, medically aware transportation, our professional drivers ensure punctual, door-to-door service with a personal touch. Whether it’s a GP visit, specialist consultation, or ongoing treatment, we take the stress out of getting there. Clean, well-maintained vehicles and courteous staff make every trip a calm, dignified experience – giving patients and their families the confidence and reassurance they need at every appointment.

Wheelchair Transport

Our wheelchair transport service ensures safe loading, secure wheelchair restraint, and a comfortable ride for patients attending healthcare appointments. Our trained staff handle every transfer with care, patience, and respect for each patient’s individual needs. Equipped with accessible vehicles and approved restraint systems, we prioritise both safety and comfort throughout the entire journey. From pick-up to drop-off, we coordinate timing and logistics so patients arrive relaxed and on time. Families can rest easy knowing their loved ones are in the hands of a team that genuinely cares.

Areas We Serve

Patient Transport Services Victoria​-wide

We deliver reliable patient transport services across Victoria, supporting safe and comfortable non-emergency medical travel. Our services include hospital admissions, discharges, interfacility transfers, and routine medical appointments. With trained transport officers, modern vehicles, and coordinated scheduling, we ensure every journey is managed with care, dignity, and compliance, giving patients and families complete confidence in our transport support.

Our Victoria-wide coverage allows us to respond efficiently to both scheduled and urgent transport needs. Through real-time coordination and 24-hour availability, we minimise delays and provide dependable service when it matters most. By prioritising patient safety, comfort, and communication, we help healthcare providers and communities access trusted patient transport services wherever care is needed.

Continuous Care, Day & Night

24/7 NEPT Support

Our 24/7 NEPT support ensures patients receive reliable, timely assistance whenever transport is required. Delivering NEPT in Victoria, we provide continuous coordination, real-time updates, and responsive service for scheduled and urgent non-emergency transport needs. With trained staff, modern vehicles, and round-the-clock availability, NurseLink Healthcare supports safe, comfortable medical travel while giving patients, families, and healthcare providers complete confidence at every stage of the journey.

Non Emergency Transport Request Form

Testimonials

What Our Customers Say?

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Note Seejal profile picture
Note Seejal
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Extremely supportive and professional.would recommend
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Aman Raj Singh Mohaar profile picture
Aman Raj Singh Mohaar
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Great team to work with. Always available when you need them.
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manesh pathiraja profile picture
manesh pathiraja
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Flexible shifts and great staff! Highly recommending Nurselink healthcare
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Ravneet Kaur profile picture
Ravneet Kaur
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I have worked with multiple agencies but Nurselink has been the best among all of them. Even the staff that I have worked with till now from the agency has been really good which makes the experience a great one
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Syam Joy profile picture
Syam Joy
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One of the best agencies.
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Aman Kaur profile picture
Aman Kaur
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NurseLink Healthcare is a reliable and supportive agency to work with. The staff are professional, communication is excellent, and the flexible shifts make it a great place for healthcare workers.
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harpreet s bawa profile picture
harpreet s bawa
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NurseLink is an exceptional nursing agency that truly stands out in the industry. The leadership team, particularly Nishchay and Raman, demonstrate the utmost professionalism and dedication in everything they do. They go above and beyond to ensure their staff feels valued, supported, and respected at all times. Their seamless communication and genuine care make working with them an absolute pleasure. I highly recommend NurseLink to any healthcare professional looking for an agency that truly looks after its team.
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Navjot Kaur profile picture
Navjot Kaur
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I have had a positive experience with NurseLink Healthcare. The recruitment process was smooth, and the team was supportive and responsive. They provided me with work opportunities and communicated clearly about shifts. I appreciate their guidance and the chance to gain experience in different healthcare settings. Thank you to the NurseLink team for your support and professionalism.
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Princy Seray profile picture
Princy Seray
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I have been working with Nurse Link Healthcare for the past six months, and my experience has been excellent. The team is friendly, supportive, and always responds quickly whenever I need assistance. They are professional, easy to communicate with, and genuinely care about their staff. One thing I appreciate most is the flexible shifts, which have helped me maintain a good balance between work and my family responsibilities. Everything is well organised, and I always feel respected and valued as part of the team. I am grateful to work with such a reliable agency and would highly recommend Nurse Link Healthcare to anyone looking for supportive and flexible agency work.
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amritpal singh profile picture
amritpal singh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nurselink is best agency ever, I’ve had a great experience working with this nursing agency. The team is incredibly supportive, professional, and always willing to help. The managers are approachable, understanding, and genuinely care about both their staff and clients. Communication is excellent, shifts are well organized, and I always feel valued and respected. I highly recommend this agency to anyone looking for a reliable and supportive workplace. Thank you for creating such a positive working environment!

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