NurseLink's NEPT Services

NEPT Provider In Southbank

NurseLink Healthcare serves Southbank residents with an experienced non-emergency patient transport service dedicated to safe, reliable, and compassionate medical transfers. Every journey is tailored to individual mobility and healthcare needs, with a patient-focused approach committed to safety, dignity, timely coordination, and stress-free travel from beginning to end.

Who are we?

Southbank's Specialised NEPT Provider

NurseLink Healthcare is Southbank’s trusted non-emergency patient transport provider, bringing together experienced transport professionals, registered nurses, and disability-aware support staff within a locally accountable service framework. Our specialised team delivers safe, dignified, and carefully managed transfers that consistently meet the individual mobility and healthcare requirements of every Southbank patient we support.

Clinical Excellence

Clinically aware transport staff ensuring every Southbank transfer upholds rigorous patient safety standards.

Local Coordination

A locally present team with working knowledge of Southbank’s healthcare network and transport pathways.

Continuity Of Care

Consistent transport professionals and structured scheduling aligned to each patient’s individual mobility needs.

Our Story

A Trusted Healthcare Partner Across Southbank

NurseLink Healthcare has established a dependable non-emergency patient transport presence in Southbank, delivering safe, reliable, and compassionate transfers for patients, families, hospitals, and aged care facilities. Our trusted medical transport solutions are tailored to individual mobility and healthcare needs, with every journey handled by experienced professionals who place patient comfort and clinical awareness at the centre of their work. We support Southbank’s healthcare providers with well-coordinated, dependable transfers and remain firmly committed to patient safety, timely coordination, and genuinely stress-free medical travel for every person in our care.

Dedicated Cares

Local Expertise

Flexible Support

24/7 Care Support

Book With Us

NurseLink Healthcare is a trusted private provider of non-emergency patient transport services, dedicated to delivering safe, efficient, and high-quality care with a strong focus on patient and customer experience.

Our Services

What Services Does NurseLink NEPT Provide

We deliver comprehensive NEPT solutions, providing reliable patient transport services in Victoria that support safe medical travel, coordinated transfers, and comfortable journeys for patients, families, and healthcare providers.

Event Standby

We provide professional event standby medical transport support, ensuring rapid response, patient safety, and on-site readiness for planned events.

High Acuity Transport Service (HATS)

Our high acuity transport service delivers advanced patient care, specialised equipment, and trained crews for complex non-emergency medical transfers.

Low & Medium Stretcher Transport

We offer low and medium-stretcher transport services, ensuring safe positioning, smooth transfers, and comfortable medical travel for patients.

Sedan Transport

Our sedan transport service provides discreet, comfortable non-emergency medical travel for ambulatory patients attending routine healthcare appointments.

Wheelchair Transport

Our wheelchair transport service ensures safe loading, secure wheelchair restraint, and a comfortable ride for patients attending healthcare appointments.

Why us?

Why Choose NurseLink Healthcare?

NurseLink Healthcare delivers homecare and in-home support services in the City of Melbourne across the entire council rather than one area. We maintain consistent care standards, equal access, and seamless coordination while supporting residential homes, aged care settings, hospitals, and community environments through experienced carers and structured care management focused on safety, dignity, choice, independence, reliability, compliance, and long-term wellbeing for participants, families, and healthcare partners, city-wide, every day, always.

Proudly Local

Proudly Australian-Owned, Locally Operated

NurseLink Healthcare is proudly 100% Australian owned and operated, with every decision made locally by people who possess genuine knowledge of Southbank’s non-emergency patient transport landscape. We reinvest in the communities we serve and bring years of dedicated experience supporting local transport participants with consistency and professionalism. Responsive, accountable, and sincerely invested in Southbank’s wellbeing, we operate as committed community partners driven by care rather than commercial interest. Real relationships, personalised service, and a genuine commitment to patient dignity and comfort define our practice. Speak with our local team today.

Book Your Transport Today!

Let us take care of the journey while you focus on what matters most.

4.9 Rating on Google Reviews

Non Emergency Transport Request Form

Testimonials

What Our Customers Say?

Posted on Google Google
Note Seejal profile picture
Note Seejal
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Extremely supportive and professional.would recommend
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Aman Raj Singh Mohaar profile picture
Aman Raj Singh Mohaar
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Great team to work with. Always available when you need them.
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manesh pathiraja profile picture
manesh pathiraja
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Flexible shifts and great staff! Highly recommending Nurselink healthcare
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Ravneet Kaur profile picture
Ravneet Kaur
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I have worked with multiple agencies but Nurselink has been the best among all of them. Even the staff that I have worked with till now from the agency has been really good which makes the experience a great one
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Syam Joy profile picture
Syam Joy
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One of the best agencies.
Posted on Google Google
Aman Kaur profile picture
Aman Kaur
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NurseLink Healthcare is a reliable and supportive agency to work with. The staff are professional, communication is excellent, and the flexible shifts make it a great place for healthcare workers.
Posted on Google Google
harpreet s bawa profile picture
harpreet s bawa
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NurseLink is an exceptional nursing agency that truly stands out in the industry. The leadership team, particularly Nishchay and Raman, demonstrate the utmost professionalism and dedication in everything they do. They go above and beyond to ensure their staff feels valued, supported, and respected at all times. Their seamless communication and genuine care make working with them an absolute pleasure. I highly recommend NurseLink to any healthcare professional looking for an agency that truly looks after its team.
Posted on Google Google
Navjot Kaur profile picture
Navjot Kaur
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I have had a positive experience with NurseLink Healthcare. The recruitment process was smooth, and the team was supportive and responsive. They provided me with work opportunities and communicated clearly about shifts. I appreciate their guidance and the chance to gain experience in different healthcare settings. Thank you to the NurseLink team for your support and professionalism.
Posted on Google Google
Princy Seray profile picture
Princy Seray
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I have been working with Nurse Link Healthcare for the past six months, and my experience has been excellent. The team is friendly, supportive, and always responds quickly whenever I need assistance. They are professional, easy to communicate with, and genuinely care about their staff. One thing I appreciate most is the flexible shifts, which have helped me maintain a good balance between work and my family responsibilities. Everything is well organised, and I always feel respected and valued as part of the team. I am grateful to work with such a reliable agency and would highly recommend Nurse Link Healthcare to anyone looking for supportive and flexible agency work.
Posted on Google Google
amritpal singh profile picture
amritpal singh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nurselink is best agency ever, I’ve had a great experience working with this nursing agency. The team is incredibly supportive, professional, and always willing to help. The managers are approachable, understanding, and genuinely care about both their staff and clients. Communication is excellent, shifts are well organized, and I always feel valued and respected. I highly recommend this agency to anyone looking for a reliable and supportive workplace. Thank you for creating such a positive working environment!